TERMS AND CONDITIONS

RETURN AND EXCHANGES

 

Should you regret your purchase and wish to make a return, we require you to contact us at info@laoehle.dk and stating the reason for your return. The order is to be returned within 14 days of receiving it. The item is to be returned in the original condition. 

Upon receiving the product back in its original state, you will receive a full refund. 

Should you want to exchange an item to a different size, colour etc. we require you to contact us at info@laoehle.dk and arrange the exchange. This is to be done within 14 days of receiving your order. You are allowed to try on the items, but we reserve the right not to exchange an item if the product is not it its original condition when we receive it.

Please notice that you pay the shipment for a product that you wish to return. 

 

RETURN ADDRESS

 

laøhlé
Langelandsgade 110, st. tv.
8000 Aarhus C
Danmark

 

QUALITY GUARANTEE

 

laøhlé offers 2 years of reclamation rights according to the Danish Sale of Goods Act. Damages such as wear and tear and any item damages by improper use of the item are not covered by the Sale of Goods Act. 

Should you have a complaint you are to contact us at: 

info@laoehle.dk

Stating the reason for your complaint and any defects on the item. We will handle your complaint and if it is a defect covered by the quality guarantee we will replace your item.

 

 

PAYMENT

 

We accept the following types of credit cards: Dankort/VISA-Dankort, VISA, VISA Electron and Mastercard. The payment won't be withdrawn from your account before the order has been shipped.

All prices are in DKK and includes Danish VAT and taxes. 

Your credit card information is encrypted by SSL (Secure Socket Layer). This means we do not obtain your information, these are handled with care by our Payment Provider. 

 

DELIEVERY

 

We offer free delivery on all orders. All orders within Denmark are shipped with GLS, orders within the rest of Europe are shipped with PostNord.

The estimated delivery time for orders placed within Denmark are 1-5 business days.

The estimated delivery time for orders placed in Europe, outside of Denmark, are 3-7 business days.

 

 

COMPANY INFORMATION

 

laøhlé IVS
Langelandsgade 110, st. tv.
8000 Aarhus C
Denmark

 

PRIVACY POLICY

 

When you purchase something from www.laøhlé.com, we collect your personal information, such as your name, address, phone number and e-mail address. These informations will not be shared with a third-party, unless we are required by law to disclose your personal information.

With your permission, we may send you emails about our store, new products and other updates. We will not use your e-mail for marketing etc. without your expressed consent. Your consent can be withdrawn if you send a disclosure of your information to info@laoehle.dk

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We reserve the right to modify the privacy policy at any time.